Delivery

1. Regular Delivery:

• Within Dhaka City: 1-3 working days.
• Outside Dhaka City: 1-5 working days.
• The delivery working day will be counted from 4 PM. That is, 1 delivery working day is from 4 PM to 4 PM the next day.

2.Express Delivery:

• The express delivery service is only applicable for Dhaka City.
  By using the express delivery service, you can get delivery by 8 PM on the same day by ordering before 12 noon.
• However, due to special reasons, it may take up to 12 midnight to get express delivery.
• If it is not possible to deliver the parcel on the ordered day for any special reason, it will be delivered the next day and regular delivery charges will apply.

3.Delivery Charge:

• Dhaka City: BDT 50 only.
• Outside Dhaka City: BDT 100 only.
• For express delivery in Dhaka City: BDT 100.
• For promotional purposes, Venus may offer special discounts on regular or express delivery charges at various times.

Order Cancel

• The customer can cancel the product at any time before it is handed over to the courier service for delivery.
• It is to be noted that if the delivery deadline is exceeded, the customer can cancel his order without paying the delivery charge.
• If you want to cancel the order after the product has reached the courier service, the customer has to cancel the order by paying the delivery charge.

Contact Us

For any questions or assistance regarding delivery or cancellation, please contact us:

Email: support@eve.com.bd
Phone: 0131630044